FAQs
- Where are you located?
-
Sacramento, California
- How do I contact for questions about my order?
- Please email, info@kultrbaby.com with the order number or your name in the subject field.
- When will I receive my order?
- Products take about 2 weeks to arrive.
- Can I return, refund, or exchange my purchase?
- All sales are final. We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to.
- Refunds and Exchanges: To be eligible for a refund or exchange, you must first email info@kultrbaby.com within 14 days of delivery date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.